Terms and conditions
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www.expo2025.bupa.com.au
When you access or use the Bupa Customer Immersion Expo Website located at expo2025.bupa.com.au ("Website"), you agree to be bound by these terms and conditions ("Terms").
Access to and use of this Website is provided by Bupa HI Holdings Pty Ltd (ABN 19 129 951 855) and its related bodies corporate ("Bupa ", "We", "Us" and "Our") on the following Terms.
We reserve the right to change these Terms, the Website and any content available on or accessible from this Website ("Content") at any time by posting these changes online. If you access this Website after changes are posted, you are taken to have accepted such changes. These Terms were last updated on 1 November 2025.
1. Customer Immersion Expo Website
Bupa provides the platform (via the Website) which enables you to view content in relation to the Customer Immersion Expo, attend live virtual video events, enter competitions and participate in surveys and quizzes.
2. Disclaimers. liability limitation and indemnity
2.1. Disclaimer
Use of our website is at your risk. To the extent permitted by law, Bupa, its affiliates and related bodies corporate (as defined by the Corporations Act 2001 (Cth)), will not be liable (whether in contract, tort (including negligence) or otherwise) for any loss or damage (whether direct, indirect, special or consequential) suffered by you in connection with your use of or access to this Website and its Content, or any failure to provide this Website or particular Content.
This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
a. Your reliance on the completeness, accuracy, suitability, currency or availability of the Website or its Content.
b. Failure or delay of performance or in operation of the Website, or transmission of a computer virus or other harmful component, loss of data, communication line failure, unlawful third-party conduct, or theft, destruction, alteration or unauthorised access to records.
c. Failure to enter a competition, participate in an activity or register for an event on the Website.
2.2 Limitation of liability
Bupa's total liability to you (if any) arising out of or in connection with your access or use of the Website shall be limited, at our election, to:
a. In the case of information or services supplied or offered by us for a fee - the re-supply of the information or services or payment of the cost of doing this. We accept no, and exclude all, liability for information or services supplied or offered by us for free; and
b. In the case of goods supplied or offered by us for a fee - repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this. We accept no, and exclude all, liability for goods supplied or offered by us for free.
2.3. No advice given
The Content on this Website is not designed or intended to serve as a substitute for advice from a qualified professional. Content provided on this Website is general in nature and does not take into account your specific circumstances.
Where We mention specific third party branded products or services on this Website, this does not constitute a recommendation made by Bupa, unless expressly stated.
You agree that you will not seek to rely upon the Content on this Website.
2.4. No warranties
Bupa does not guarantee or warrant:
a. The quality, accuracy, completeness, suitability, currency or availability of the Website and its Content;
b. That the Website functions will meet your requirements.
This Website and its Content are provided on an "as is" and "as available" basis, with no representations or warranties of any kind, either express or implied (except those which cannot be lawfully excluded).
You assume total responsibility and risk for your use of and reliance upon this Website and its Content.
2.5. Third Party Links
This Website may contain links to third party websites for your convenience, that are not owned or controlled by Bupa ("External Web Sites"). We are not responsible for the content or operation of these External Web Sites. Links to External Web Sites do not constitute or imply endorsement by Bupa of the information they contain, or any products or services they reference. Your navigation to any linked website is at your own risk.
2.6. Indemnity
You indemnify Bupa and its affiliates and related bodies corporate against all liability, cost, expense, loss and damage incurred or suffered by Us as a direct or indirect result of you using this Website.
3. Customer Immersion Expo Website Access
3.1. Accessing the Website
Bupa makes the Website available to its employees by providing access details (namely, a weblink, QR code and password).
You are responsible for maintaining the confidentiality of the access details provided to you and you must not provide them to any third party.
3.2. Identity
When you access the Website, you warrant that you are authorised to do so.
Bupa assumes you are an authorised user when you sign into the Website with the access details provided to you, and accepts no responsibility for access to, participation in activities or registration for events submitted via, the Website in circumstances where unauthorised access has been gained. If you become aware of any unauthorised access to the Website, you must notify us immediately on 04 0844 8535.
3.3. Maintenance and Availability of Website
You acknowledge that outages and downtime may occur in relation to the Website, including during any Website system maintenance (whether scheduled or otherwise}. We make no representation about the availability of the Website. We may also impose limits on your use or access to the Website, including as required by law or if you breach these terms and conditions.
4. User conduct
4.1. Lawful and authorised use only
You must use this Website for lawful purposes only, including to access and view Content, enter competitions, participate in activities, register for and attend digital events, make enquiries or give feedback to Bupa.
You warrant that any information you provide to Us is true and correct.
4.2. Prohibited Use
You must not (a) use this Website in a manner which, or (b) upload, post, transmit or otherwise make available through this Website any material which:
1. violates or infringes the rights of others (including intellectual property, any proprietary rights, rights of confidentiality, any contractual rights or privacy rights};
2. impersonates another person;
3. is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person; or
4. affects the functionality or operation of this Website or its servers or the functionality or operation of any user's computer systems or any device accessing the Website (for example, by transmitting a computer virus or other harmful component, whether or not knowingly).
5. Intellectual Property Notices
5.1. Copyright Notice
Copyright in the Content (including text, graphics, videos, images, audio clips, plugins, architecture, coding, design elements and interactive features) is owned or licenced by Bupa. You may download or print hard copies of Content for your personal, private, non-commercial use. Otherwise, you may not reproduce, adapt, upload to a third party, publish, disclose or communicate any of this Content to any third party without Our prior written consent (except as necessary for viewing the Content on your browser, or as permitted under the Copyright Act 1968 (Cth}}.
Nothing that you do on or in relation to the Website and its Content will transfer any rights in same.
5.2. Trade Mark Notice
Bupa, Bupa Dental, Bupa Optical, Bupa Wellness, Bupa Aged Care, Bupa Retirement Villages, RubyCare, Benefit Pocket, Blua and any other trade marks associated with Bupa, are trade marks owned by Bupa or its related bodies corporate. You may not use Our trade marks without Our written consent. Third party trade marks which feature on the Website are owned by the respective third party. Unless expressly stated, the use of a third party trade mark on Our Website does not indicate any association with, or endorsement by Bupa, of that third party or its products/services.
6. Privacy. cookies and Google
6.1. Privacy
Bupa takes your privacy seriously. Any personal information you provide through your use of the Website. We will handle the information collected in accordance with the Australian Privacy Principles, the Privacy Act 1998 (Cth) and all other applicable privacy laws.
6.2. Cookies
A "cookie" is a small text file placed on your computer by a web server when you access a website. Cookies are frequently used on websites. Cookies in themselves do not identify the individual user, just the computer used.
Bupa generally uses cookies to make a record of your visit to the Website and may log the following depersonalised information:
• Your server address;
• Your top-level domain name;
• The date and time of access to the Website;
• Pages accessed and documents downloaded;
• The previous website visited;
• The type of browser software in use.
Bupa uses this information for various purposes including:
• Statistical purposes;
• To enable you to access online services and improve your Website experience;
• To determine whether you have previously used parts of the Website or to identify the pages you have accessed, but in each case, information collected cannot be used to personally identify you.
You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, then you may not be able to gain access to all the Content and facilities of this Website.
7. General Terms
7.1. Governing Law
These Terms are governed by the law in force in Victoria, Australia. You agree that any disputes will be determined by the courts having jurisdiction in Victoria in accordance with laws in force in Victoria. You irrevocably and unconditionally submit to this jurisdiction.
7.2. Unenforceable Terms
If any provision of the Terms is found by a court to be invalid or unenforceable, the invalidity or unenforceability of the remaining Terms will not be affected.
7.3. No offers where illegality arises
Nothing on this Website constitutes an offer to provide goods or services in any jurisdiction if to do so would contravene the laws of that jurisdiction.
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Bupa HI Holdings Pty Ltd (ABN 19 129 951 855) and its related entities ("Bupa", "We", "Us" and "Our") respects your privacy and complies with the Privacy Act 1998 (Privacy Act) and the Australian Privacy Principles.
We may collect the following personal information from you when you access and interact with expo2025.bupa.com.au ("Website"):
a) your first name and surname;
b) your work email address;
When you provide the above personal information to us through the Website, we use it to administer the following Bupa Customer Immersion Expo activities, namely to:
a) enter you into competitions;
b) publish your video on the website (visible to all Bupa APAC employees);
b) facilitate your participation in surveys and quizzes.
If you do not provide us with the personal information requested, you will be unable to engage in any of the above Bupa Customer Immersion Expo activities.
Bupa's Privacy Policy ("Policy") contains information about how you can access and seek correction of your personal information, how you can make a complaint if you believe we have not complied with the Australian Privacy Principles when handling your personal information, how Bupa will handle your complaint, as well as further information on how Bupa handles your personal information. We will handle the information collected in accordance with the Australian Privacy Principles, the Privacy Act 1998 (Cth) and all other applicable privacy laws. If you have any questions about how Bupa handles your personal information, you can contact nikki.aland@bupa.com.au.
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Find the tools needed to become an Ecosystem Engineer | Buptopia Virtual Event Competition Terms and Conditions
1. Information on how to enter and all prize details form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.2. The promoter is Bupa HI Holdings Pty Ltd ABN 19 129 951 855 of 33 Exhibition Street, Melbourne, Victoria 3000 (the Promoter) and their related entities across Australia and New Zealand (Bupa).
3. Entry is open to Bupa APAC employees who participate in the participate in the ‘Find the tools you need to become an Ecosystem Engineer’ Competition and the Live Webinar Event Competition on the Bupa Customer Immersion Expo website (Website). People who enter the competition are “Entrants.”
4. The competition commences at 9am (AEST) on 17 November 2025 and closes at 5pm (AEST) 28 November 2025 (Promotional Period). There will be seventeen (17) prize winners for the Promotional Period.
5. There are two separate competitions:
Find the tools needed to become and Ecosystem Engineer: To enter this competition, Entrants must explore the Website and find ten (10) tools to become an Ecosystem Engineer, during the Promotional Period. Entrants must submit a form on the Website with the ten (10) things they’ve found, during the Promotional Period. Entrants must find the required number of things to be eligible with a chance to win. Only Entrants who meet all eligibility requirements set out in these Terms and Conditions can win.
Live Webinar Event Competition: To enter this competition, Entrants must attend a live webinar event (Live Event), during the Promotional Period. The more Live Events Entrants attend, the more chances they have to win. One entry per person, per Live Event attended.6. The Promoter may (acting reasonably) at any time verify the validity of entries and the eligibility of Entrants (including an Entrant’s identity, age and place of residence) and disqualify any Entrant who is ineligible, who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
7. PRIZE DRAW: Prize draw will take place at 33 Exhibition Street, Melbourne, Victoria 3000 on 1 December 2025 at 3pm (AEST). The judges' decision is final and no correspondence will be entered into. Nikki Aland (Head of Enterprise Connection & Engagement, C&TO) will select the winner (s).
8. There are seventeen (17) prizes to be given away. The first to seventeenth valid entries drawn at random from all valid entries received during the Promotional Period will win one of the following prizes (values of prizes are detailed below). If a prize winner is not eligible for the annual leave day, they will be allocated the next prize down as indicated in the table below. Prizes may be subject to the terms and conditions of the supplier.
Prize Details and Allocation (APAC employees) :
1st and 2nd valid entries drawn
2 x Annual leave days
This prize is governed by Bupa APAC’s HR policies relating to annual leave. Note that you must be eligible for annual leave under your employment contract to receive this prize.3rd to 17th valid entries drawn
15 x $100 Prezzee gift cards
(or alternative gift card for HK and NZ employees to the value of $100 AUD in the local currency)If the winner is from Australia and New Zealand, they will win a Prezzee Gift Card valued at AUD $100 (including GST). The use of the Prezzee gift cards are governed by Prezzee’s terms and conditions which can be found at Prezzee AU | Digital Gift Cards and Gift Vouchers Online. If the winner is from Hong Kong, they will win a prepaid gift card valued at AUD $100 (including GST).
9. The total value of the prize pool is AUD $1500 inclusive of GST plus the value of two (2) annual leave days which is dependent on the winner’s salary and is valued as at 17 November 2025. Each prize, including any portion of a prize, is not transferable or exchangeable and cannot be taken as cash. The Promoter accepts no responsibility for any variation in the value of the prize(s).
10. The Promoter may (acting reasonably)substitute any unavailable prize(s) with a prize of equal value and/or specification to the unavailable prize. Prize supplier’s terms and conditions apply.
11. All prize winners for the Promotional Period will be notified by email and announced no later than 1 December 2025. Winners’ details will be published online at www.expo2025.bupa.com.au on 3 December 2025 (Publication Date). Prize(s) must be claimed within two (2) weeks of the Publication Date.
12. Where the prize remains unclaimed, the Promoter will conduct such further draws as necessary to reallocate the prize to another winner (Alternative Winner). The second chance draw to select the Alternative Winner will take place on 1 March 2026 at 33 Exhibition Street, Melbourne, Victoria 3000 by Nikki Aland (Head of Enterprise Connection & Engagement, C&TO). The Alternative Winner(s) will be advised via phone or email by 4 Feb 2026. Alternative Winner’s details will be published online at www.expo2025.bupa.com.au soon after. Prize(s) must be claimed within two (2) weeks of publication.
13. Entrants consent to the Promoter using for any purpose the Winning Entrants’ name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media, for an unlimited period of time without remuneration.
14. If this competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter may (acting reasonably) to the extent permitted by law (a) disqualify the relevant Entrant or Entrants; or (b) modify, suspend, terminate or cancel the competition.
15. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the competition, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of the prize.
16. The Promoter makes no express representations or warranties as to the quality/suitability/merchantability of the prize. The Promoter takes no responsibility in regard to the condition and/or fitness of the prize. The winner should look to the manufacturer or supplier for all warranties and claims.
17. The Promoter collects each Entrant’s personal information in order to conduct the competition and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this information.
18. All entries submitted become the property of the Promoter. Entries will not be returned to any Entrant.
19. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages to the Entrants. Entrants should direct any complaints, request to access, update or correct information to the Promoter. The Promoter will handle the information collected in accordance with the Australian Privacy Principles, the Privacy Act 1998 (Cth) and all other applicable privacy laws.
Entries open at 9.00AM 17/11/25 and close at 5.00PM 28/11/25. Total prize pool is AUD $1500 incl. GST plus the value of two (2) annual leave days which is dependent on the winner’s salary and the prizes are two (2) x annual leave days and fifteen (15) Prezzee gift cards valued at AUD $100 each (or alternative gift card for HK and NZ employees to the value of AUD $100 in the local currency). Entrants must explore the Website and find ten (10) tools to become an Ecostsyem Engineer, during the Promotional Period. Entrants can also attend live events for additional entries into the prize pool. The more sessions the entrant attends, the more chances they have to win. There is one draw which will take place at 33 Exhibition Street, Melbourne VIC 3000 at 3.00PM (AEST) 01/12/25. Winners will be notified on 3/12/25 by email. Winners will be published on www.expo2025.bupa.com.au. Bupa HI Pty Ltd, 33 Exhibition Street, Melbourne VIC 3000. -
Find the tools you need to become an Ecosystem Engineer | Buptopia Virtual Event Competition | UK attendeesTerms and Conditions
1. The personal data you share when participating in this competition will be processed by Bupa for the purposes of administering the Buptopia Virtual Event Competition, selecting the winner and contacting them. Bupa will handle the information collected in accordance with the UK GDPR, the GDPR (if applicable) and all other applicable privacy laws. For detailed information on how Bupa processes your data, and what your rights are connected with this processing, please see the Employee Privacy Notice.
2. Information on how to enter and all prize details form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.
3. The promoter is Bupa HI Holdings Pty Ltd ABN 19 129 951 855 of 33 Exhibition Street, Melbourne, Victoria 3000 (the Promoter) and their related entities across Australia and New Zealand (Bupa).
4. Entry is only open to all Bupa group company employees based in the UK who participate in the ‘Find the tools you need to become an Ecosystem Engineer’ Competition on the Bupa Customer Immersion Expo website (Website). People who enter the competition are “Entrants.”
5. The competition commences at 9am (AEST) on 17 November 2025 and closes at 5pm (AEST) 28 November 2025 (Promotional Period). There will be five (5) prize winners for the Promotional Period.Find the tools you need to become an Ecosystem Engineer:
To enter this competition, Entrants must explore the Website and find ten (10) tools you need to become an Ecosystem Engineer, during the Promotional Period. Entrants must submit a form on the Website with the ten (10) things they’ve found, during the Promotional Period. Entrants must find the required number of things to be eligible with a chance to win. Only Entrants who meet all eligibility requirements set out in these Terms and Conditions can win.
6. The Promoter may (acting reasonably) at any time verify the validity of entries and the eligibility of Entrants (including an Entrant’s identity, age and place of residence) and disqualify any Entrant who is ineligible, who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
7. Entries to this competition are free.
8. PRIZE DRAW: Prize draw will take place at 33 Exhibition Street, Melbourne, Victoria 3000 on 1 December 2025 at 3pm (AEST). The judges' decision is final and no correspondence will be entered into. Nikki Aland (Head of Enterprise Connection & Engagement, C&TO) will select the winner (s).
9. There are five (5) prizes to be given away. The first to fifth valid entries drawn at random from all valid entries received during the Promotional Period will win one of the following prizes (values of prizes are detailed in the table).
Prize details and Allocation (UK employees):
1st to 5th valid entries drawn
5 x £50 GBP gift cards International Gift Cards | Prezzee10. The total value of the prize pool is GBP £250 inclusive of GST. Each prize, including any portion of a prize, is not transferable or exchangeable and cannot be taken as cash. The Promoter accepts no responsibility for any variation in the value of the prize(s).
11. The Promoter may (acting reasonably) substitute any unavailable prize(s) with a prize of equal value and/or specification to the unavailable prize. Prize supplier’s terms and conditions apply.
12. Employees that are undergoing disciplinary action or are serving notice will be excluded from the competition.
13. All prize winners for the Promotional Period will be notified by email and announced no later than 5 December 2025. Winners’ details will be published online at www.expo2025.bupa.com.au on 5 December 2025 (Publication Date). Prize(s) must be claimed within two (2) weeks of the Publication Date.
14. Where the prize remains unclaimed, the Promoter will conduct such further draws as necessary to reallocate the prize to another winner (Alternative Winner). The second chance draw to select the Alternative Winner will take place on 1 March 2026 at 33 Exhibition Street, Melbourne, Victoria 3000 by Nikki Aland (Head of Enterprise Connection & Engagement, C&TO). The Alternative Winner(s) will be advised via phone or email by 4 Feb 2026. Alternative Winner’s details will be published online at www.expo2025.bupa.com.au soon after. Prize(s) must be claimed within two (2) weeks of publication.
15. If this competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter may (acting reasonably) to the extent permitted by law (a) disqualify the relevant Entrant or Entrants; or (b) modify, suspend, terminate or cancel the competition.
16. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the competition, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of the prize.
17. The Promoter makes no express representations or warranties as to the quality/suitability/merchantability of the prize. The Promoter takes no responsibility in regard to the condition and/or fitness of the prize. The winner should look to the manufacturer or supplier for all warranties and claims.
18. All entries submitted become the property of the Promoter. Entries will not be returned to any Entrant.
19. These T&Cs are governed by Australian Law.
20. If you have any questions relating to this competition or the T&Cs, please email: nikki.aland@bupa.com.au
Entries open at 9.00AM 17/11/25 and close at 5.00PM 28/11/25. Total prize pool is GBP £250 incl. Entrants must explore the Website and find ten (10) tools you need to become an Ecosystem Engineer, during the Promotional Period. There is one draw which will take place at 33 Exhibition Street, Melbourne VIC 3000 at 3.00PM (AEST) 01/12/25. Winners will be notified on 5/12/25 by email. Winners will be published on www.expo2025.bupa.com.au. Bupa HI Pty Ltd, 33 Exhibition Street, Melbourne VIC 3000.
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Customer Immersion Expo Bupaverse Live Event Competition
Terms and Conditions1. Information on how to enter and all prize details form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.
2. The promoter is Bupa HI Holdings Pty Ltd ABN 19 129 951 855 of 33 Exhibition Street, Melbourne, Victoria 3000 (the Promoter) and their related entities across Australia and New Zealand (Bupa).
3. Entry is open to Bupa APAC employees who attend the Bupa Customer Immersion Expo in-person at 33 Exhibition Street, Melbourne, Victoria 3000 (the Expo). People who enter the competition are “Entrants.”
4. The competition commences at 9am (AEST) on 27 November 2025 and closes at 5pm (AEST) 27 November 2025 (Promotional Period). There will be seventeen (17) prize winners for the Promotional Period.
5. Find the tools you need to become an Ecosystem Engineer: To enter the competition, Entrants must explore the Expo and find ten (10) tools to add into their map (10) tools that will help them become an Ecosystem Engineer, during the Promotional Period. Entrants must add the 10 tool stickers to their map, add their name and submit their completed card to the concierge, during the Promotional Period. Entrants must find all tools to be eligible with a chance to win. Only Entrants who meet all eligibility requirements set out in these Terms and Conditions can win.
6. Only one (1) entry per person is permitted. Incorrect, incomplete, indecipherable, or ineligible entries will be deemed invalid.
7. The Promoter may (acting reasonably) at any time verify the validity of entries and the eligibility of Entrants (including an Entrant’s identity, age and place of residence) and disqualify any Entrant who is ineligible, who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
8. PRIZE DRAW:
Prize draw will take place at 33 Exhibition Street, Melbourne, Victoria 3000 on 01 December 2025 at 3pm (AEST). The judges' decision is final and no correspondence will be entered into. Nikki Aland (Head of Enterprise Connection & Engagement, C&TO) will select the winner(s).9. There are seventeen (17) prizes to be given away.
Find the 10 tools to become an Ecosystem Engineer Competition Prize Details:
The first to seventeenth valid entries drawn at random from all valid entries for the Find the 10 tools to become an Ecosystem Engineer Competition received during the Promotional Period will win one of the following prizes (values of prizes are detailed in the table). If a prize winner is not eligible for the annual leave day, they will be allocated the next prize down as indicated in the table below. Prizes may be subject to the terms and conditions of the supplier.
1st and 2nd valid entries drawn
2 x Annual leave days.
This prize is governed by Bupa APAC’s HR policies relating to annual leave. Note that you must be eligible for annual leave under your employment contract to receive this prize.
3rd to 17th valid entries drawn
15 x $100 Prezzee gift cards (or alternative gift card for HK or NZ employees to the value of $100 AUD in the local currency).If the winner is from Australia and New Zealand, they will win a Prezzee Gift Card valued at AUD $100 (including GST). The use of the Prezzee gift cards are governed by Prezzee’s terms and conditions which can be found at Prezzee AU | Digital Gift Cards and Gift Vouchers Online. If the winner is from Hong Kong, they will win a Visa Prepaid Card valued at AUD $100 (including GST). The use of the Visa Prepaid Cards are governed by visa.com.hk's terms and conditions which can be found at Visa Legal | Visa.
10. The total value of the prize pool is AUD $1,500 inclusive of GST plus the value of two (2) annual leave days which is dependent on the winner’s salary and is valued as at 17 November 2025. Each prize, including any portion of a prize, is not transferable or exchangeable and cannot be taken as cash. The Promoter accepts no responsibility for any variation in the value of the prize(s).
11. The Promoter may (acting reasonably) substitute any unavailable prize(s) with a prize of equal value and/or specification to the unavailable prize. Prize supplier’s terms and conditions apply.
12. All prize winners for the Promotional Period will be notified by email and announced no later than 3 December 2025. Winners’ details will be published online at www.expo2025.bupa.com.au on 3 December 2025 (Publication Date). Prize(s) must be claimed within two (2) weeks of the Publication Date.
13. Where the prize remains unclaimed, the Promoter will conduct such further draws as necessary to reallocate the prize to another winner (Alternative Winner). The second chance draw to select the Alternative Winner will take place on 1 February 2026 at 33 Exhibition Street, Melbourne, Victoria 3000 by Nikki Aland (Head of Enterprise Connection & Engagement, C&TO). The Alternative Winner(s) will be advised via phone or email by 1 February 2026. Alternative Winner’s details will be published online at www.expo2025.bupa.com.au soon after. Prize(s) must be claimed within two (2) weeks of publication.
14. Entrants consent to the Promoter using for any purpose the Winning Entrants’ name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media, for an unlimited period of time without remuneration.
15. If this competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter may (acting reasonably) to the extent permitted by law (a) disqualify the relevant Entrant or Entrants; or (b) modify, suspend, terminate or cancel the competition.
16. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the competition, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of the prize.
17. The Promoter makes no express representations or warranties as to the quality/suitability/merchantability of the prize. The Promoter takes no responsibility in regard to the condition and/or fitness of the prize. The winner should look to the manufacturer or supplier for all warranties and claims.
18. The Promoter collects each Entrant’s personal information in order to conduct the competition and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this information.
19. All entries submitted become the property of the Promoter. Entries will not be returned to any Entrant.
20. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages to the Entrants. Entrants should direct any complaints, request to access, update or correct information to the Promoter. The Promoter will handle the information collected in accordance with the Australian Privacy Principles, the Privacy Act 1998 (Cth) and all other applicable privacy laws.
Entries open at 9.00AM (AEST) 27/11/25 and close at 5.00PM (AEST) 27/11/25. Total prize pool is AUD $1500 (incl. GST) plus the value of two (2) annual leave days which is dependent on the winner’s salary. The prizes for the Find the 10 tools to become an Ecosystem Engineer competition are two (2) x annual leave days and fifteen (15) Prezzee gift cards valued at AUD $100 each (or alternative gift card for HK or NZ employees to the value of AUD $100 in the local currency). For the Find the 10 tools to become an Ecosystem Engineer competition, Entrants must explore the Expo and find ten (10) tools to become an Ecosystem Engineer and add the tools to their map, during the Promotional Period. There is one draw which will take place at 33 Exhibition Street, Melbourne VIC 3000 at 3.00PM (AEST) 01/12/25. Winners will be notified on 3/12/25 by email. Winners will be published on www.expo2025.bupa.com.au. Bupa HI Pty Ltd, 33 Exhibition Street, Melbourne VIC 3000.
General
Online Expo (17 - 28 November)
In-Person Expo (27 November at 33X Melbourne)
Feedback Survey
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Customer Immersion Expo Survey Promotion Terms and Conditions
1. Information on how to enter and all prize details form part of these Terms and Conditions. Participation in this competition is deemed acceptance of these Terms and Conditions.
2. The promoter is Bupa HI Holdings Pty Ltd ABN 19 129 951 855 of 33 Exhibition Street, Melbourne, Victoria 3000 (the Promoter) and their related entities across Australia and New Zealand (Bupa).
3. Entry is only open to Bupa APAC employees who attend the Bupa Customer Immersion Expo (in-person or virtually) (Event). People who enter the competition are “Entrants.”
4. This promotion commences at 9am (AEST) on 17 November 2025 and closes at 5:00pm (AEST) on 28 November 2025 (Promotional Period).
5. To enter this promotion, Entrants must, during the Promotional Period, complete an eligible participation survey that was sent to them by the Promoter in relation to their experience with the Event. Only Entrants who meet all requirements set out in these Terms and Conditions can win. Any cost associated with entering this promotion is the Entrant’s responsibility.
6. Only one (1) entry per person is permitted. Incorrect, incomplete, indecipherable, or ineligible entries will be deemed invalid.
7. The Promoter may (acting reasonably) at any time verify the validity of entries and the eligibility of Entrants (including an Entrant’s identity, age and place of residence) and disqualify any Entrant who is ineligible, who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s sole discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
8. PRIZE DRAW: There will be one (1) prize draw for this promotion. Prize draw will take place at 33 Exhibition Street, Melbourne, Victoria 3000 on 1 December 2025 at 3pm (AEST). The judges' decision is final and no correspondence will be entered into. Nikki Aland (Head of Enterprise Engagement & Connection, C&TO) will select the winner (s).
9. There are two (2) prizes to be given away. The first and second valid entries drawn at random from all valid entries received during the Promotional Period will win a $200 gift card. Prizes are subject to the terms and conditions of the supplier.
10. The total value of the prize pool is $400 inclusive of GST and is valued as 1 November 2025. Unless otherwise stated, each prize, including any portion of a prize, is not transferable or exchangeable and cannot be taken as cash. The Promoter accepts no responsibility for any variation in the value of the prize(s).
11. The Promoter may (acting reasonably) substitute any unavailable prize(s) with a prize of equal value and/or specification to the unavailable prize.
12. All prize winners for the Promotional Period will be notified by email and announced no later than 4 December 2025 on www.expo2025.bupa.com.au. Prize must be claimed within two (2) weeks of the Publication Date.
13. Where the prize remains unclaimed, the Promoter will conduct such further draws as necessary to reallocate the prize to another winner (Alternative Winner). The second chance draw to select the Alternative Winner will take place at 33 Exhibition Street, Melbourne, Victoria 3000 on 1 February 2026 at 9am (AEST) by Nikki Aland (Head of Enterprise Engagement & Connection, C&TO). The Alternative Winner(s) will will be notified by email and announced no later than 4 March 2026 on www.expo2025.bupa.com.au. Prize(s) must be claimed within two (2) weeks of publication.
14. If this competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter may (acting reasonably) to the extent permitted by law (a) disqualify the relevant Entrant or Entrants; or (b) modify, suspend, terminate or cancel the competition.
15. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of the prize.
16. The Promoter makes no express representations or warranties as to the quality/suitability/merchantability of the prize. The Promoter takes no responsibility in regard to the condition and/or fitness of the prize. The winner should look to the manufacturer or supplier for all warranties and claims.
17. The Promoter collects each Entrant’s personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this information.
18. All entries submitted become the property of the Promoter. Entries will not be returned to any Entrant.
19. The Promoter may, for an indefinite period, unless otherwise advised, use the information that the Entrants provide in connection with this promotion for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages to the Entrants. Entrants should direct any complaints, request to access, update or correct information to the Promoter. The Promoter will handle the information collected in accordance with the Australian Privacy Principles, the Privacy Act 1998 and all other applicable privacy laws.
Entries open at 9.00AM 17/11/2025 and close at 5.00PM 28/11/2025. Total prize pool is $400 (incl. GST) and the prizes are two (2) $200 gift cards. Entrants must, during the Promotional Period, complete an eligible participation survey that was sent to them by the Promoter in relation to their experience with the Event. There is one draw which will take place at 33 Exhibition Street, Melbourne VIC 3000 at 3.00PM (AEST) 1/12/25. Winners will be notified on 04/12/25 by email. Winners will be published on www.expo2025.bupa.com.au. Bupa HI Pty Ltd, 33 Exhibition Street, Melbourne VIC 3000.